A Little Lacey
Sydney, NSW
- Works in
- New South Wales
About
Flower Girl Dresses, Gorgeous Little Girls Dresses and Baby Girl Outfits for Every Occasion. Premium girls' occasionwear for flower girls, graduations, First Communion and special celebrations. "My daughter wore this dress to her Aunty's wedding and it was absolutely beautiful. It fit her perfectly and everything about it was gorgeous. We were very happy with our choice of dress and it was perfect for the occasion." — Jessica B "They were wonderful with handling my change in colour and sizes. Everything was actioned immediately. Dresses are gorgeous. Would definitely recommend." — Stacie Q
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"Couldn't be happier with my purchase for my daughter's graduation & she absolutely loved it. Dress was true to size measurements, beautifully made & beautiful fabric. Quick delivery as well." — Michelle C "My parcel arrived exactly when I needed it to. (I ordered a special occasion dress at the last minute.) The dress was perfect and the lace was so beautiful and soft! Great service and product." — Jocelyn D
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Questions
How long will it take to dispatch my order?
Orders are usually dispatched within 1-2 days.PRIORITY PROCESSINGis available at checkout.In times of our big sales orders may take longer. Please view the T&C's of the sale for more information.We will send you tracking so please ensure your email address is correct and check your junk mail folder if you haven't received an Order Confirmation and add us to your accepted email list.
Where do you ship from?
All orders are shipped from our Coolum warehouse on the Sunshine Coast, Queensland. All items are in stock and ready to ship unless otherwise stated.
How do I track my order ?
Order can be tracked by clicking the link provided in your Order Shipped email or by going directly to Australia Post here –https://auspost.com.au/mypost/track/#/searchIf there is any issue with your delivery please let us know so we can help out and contact the relevant shipping service to lodge an enquiry directly.Australia Post can provide a photo of the delivery location on request or you may be able to access this information by logging into your Australia Post account.
My order hasn’t arrived and it has been more than a week.
If you have not received your order within a week or it looks “stuck” in your tracking please contact the relevant shipping company for further information and assistance and/or email our support team via the Contact page or chat button.
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How do I log into my account ?
You can log into your account to check the status of your order here –My Account
What if I make a mistake on my order ?
Due to the volume of orders we cannot make changes to any orders once placed. Please check your items carefully before ordering.
Can I order extra dresses and send back the ones that don't fit ?
Exchanges & Extra ItemsIf you’ve ordered extra items, you’re welcome to return them for an exchange or a store credit (gift card). In a hurry? Contact us and we’ll arrange a fast exchange for you.Please see ourReturns Policyfor full details, eligibility, and timeframes.
Help! I can’t find my Order Confirmation or tracking email ?
Please check your junk email folder for our notification emails. Please log into yourAccountand check that your email address was entered correctly when placing your order before contacting us.
Where is your size chart?
A size guide/chart is available on each product listing to assist you in purchasing the correct size. Click the size guide link above the size selection boxes on each product.We measure each garment to ensure the best fit. Please contact us via the chat button for sizing assistance anytime.
Can I cancel my order once it has been confirmed ?
Order Changes and CancellationsWe pack and dispatch quickly, so we can’t cancel or change orders once they’re placed. Please review your cart carefully and reach out with any questions before you check out.Duplicate or Mistaken OrdersWe’re not responsible for overspending, input errors, or duplicate orders. If you ordered by mistake, you may be able to return eligible items for a store credit in line with our returns policy.If you’re unsure about sizing or need help before ordering, our team is happy to assist.
How do I return an order?
Please visit ourShipping & Returnspage for full policy details and to start a return. You can also scan the QR code on your Thank You card to begin.
Can I return sale items ?
You can return your items if purchased during a storewide sale (eg EOFY/Black Friday) and they are not in the Sale section.Items marked as FINAL SALE cannot be returned for an exchange or store credit. Other SALE items can be returned if not marked as FINAL SALE.
Can I use my signup discount on sale items?
The 10% first order welcome discount applies to all products. Minimum purchase amount is $100 AUD. If you are in NZ and your code isn't working you may try adding a small item as the exchange rate difference could mean it is under $100 AUD. Please contact us by clicking on the website chat button, if you have any questions or issues.
What happens if I purchase prior to a sale?
If an order has been placed prior to an advertised sale/promotion, we are unable to apply any discount/promotion to any order made prior to the commencement of the sale/promotion
Can I combine discount codes?
Only one discount can be applied to an order.
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