Privacy Policy
How we collect, use and protect your information.
Effective date: 26 December 2025
This Privacy Policy explains how Managing Matrimony ("we", "us", "our") collects, uses, stores, and discloses personal information when you use our website, portal, and related services (together, the "Services").
If you have questions, contact us at hello@managingmatrimony.com.au.
1. Personal information we collect
Depending on how you use the Services, we may collect:
- Account information (such as name, email address, phone number, and authentication details).
- Project and event information you enter (such as wedding date, venues, guests, vendors, budgets, seating, timelines, and notes).
- Communications data (messages you draft/send through the portal, and message delivery metadata).
- Files and media you upload (such as photos used in websites, invitations, and other digital products).
- Payment and billing information when you purchase subscriptions or products. Payment processing is handled by third-party providers (for example, Stripe). We typically receive confirmation and transaction identifiers, but not full card details.
- Usage and device information (such as pages visited, actions taken, approximate location, browser type) collected through cookies and similar technologies.
2. How we use personal information
- To provide and operate the Services, including account access and project features.
- To process payments, manage subscriptions, and provide receipts and support.
- To send operational messages (for example, confirmations, security, and support notices).
- To enable sending emails and SMS via the portal when you choose to message guests or recipients.
- To improve performance, user experience, and product quality.
- To comply with legal obligations and protect the security of the Services.
3. Cookies, analytics and advertising
We use cookies and similar technologies to keep the Services working and to understand how they are used. Our marketing website may include advertising/analytics tools (for example, Meta Pixel) to measure performance of campaigns.
You can usually control cookies through your browser settings. Disabling cookies may affect parts of the Services.
4. Disclosure to third parties
We may disclose personal information to third-party service providers to operate our Services, such as:
- Hosting and database providers (for example, Supabase).
- Payment processing providers (for example, Stripe).
- Email delivery providers (for example, Resend).
- SMS delivery providers (for example, Twilio) when you send SMS through our portal.
We may also disclose information where required by law, to respond to lawful requests, or to protect our rights and users.
5. Public sharing and user-generated content
Some features allow you to publish or share content via a public link (for example, wedding websites or digital invitations). If you share a public link, information you choose to include may become publicly accessible to anyone with the link.
6. Security and retention
We take reasonable steps to protect information from misuse, interference, loss, and unauthorised access, modification, or disclosure. No method of transmission or storage is completely secure. We retain personal information for as long as needed to provide the Services, comply with legal obligations, and resolve disputes.
7. Your rights
You may request access to or correction of personal information we hold about you. To make a request, contact hello@managingmatrimony.com.au.
If you are in Australia, we handle personal information in accordance with applicable privacy laws.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date.
Also see: Terms & Conditions.